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Frequently Asked Questions

  • Is there a complimentary ticket for the parking?
    Is there a complimentary ticket for the parking?
    For payments of 5,000 yen or more, parking is complimentary for 1 hour, payments of 7,000 yen or more, parking is complimentary for 2 hours, payments of 10,000 yen or more, parking is complimentary for 3 hours, and if you spend 15,000 yen or more, parking is complimentary for 4 hours.
  • Is it a wheelchair-accessible restaurant or is there a multipurpose restroom? 
    Is it a wheelchair-accessible restaurant or is there a multipurpose restroom? 
    The Bar has seats with no steps, thus wheelchair-accessible. Multipurpose restrooms are located on the Ground Floor, 1st, 2nd, and 45th floors.
  • Can we do photo shooting? 
    Can we do photo shooting? 
    There is no problem to take pictures for personal use. When shooting, please be careful about the flash so as not to bother other guests. Please refrain from using tripods or other items that may damage the atmosphere of the restaurant or affect the service. For business purposes (corporate PR, promotional tools, etc.), please contact the hotel's public relations department.
  • Is the entire restaurant available for a private party? 
    Is the entire restaurant available for a private party? 
    Normally, we do not close for a private party.
  • Is the restaurant pet-friendly? 
    Is the restaurant pet-friendly? <br>
    Pets are allowed only in the terrace seats. Please use a carrying bag or pet cart (only types from which pets' faces do not protrude) and be considerate of other customers.
  • Do you have a restaurant gift certificate? 
    Do you have a restaurant gift certificate? <br>
    Hotel gift certificates that can be used at accommodations, restaurants, and spa are available for purchase at the front desk.